Frequently Asked Question

No

Yes, Albro House Hotel offers one parking space, which can be reserved in advance by contacting the hotel directly.

Yes

Yes, guests are welcome to store their luggage at Albro House Hotel free of charge until 2 PM after check-out. If you wish to store your luggage beyond 2 PM, a small fee will apply.

We accept MasterCard & Visa.

We do not accept American Express

Simply visit our website and use the Search feature by selecting your check-in and check-out dates. Available rooms along with rates will be displayed instantly.

Yes — your security is our top priority. The Albro House Hotel website uses SSL (Secure Socket Layer) encryption to ensure that all sensitive information, including your bank card details, is protected.

When you enter your data, it is automatically encrypted before being transmitted online and is only decrypted securely once it reaches our server. This ensures your information remains private and secure.

SSL encryption is one of the most trusted and widely used security technologies available for online transactions.

You can confirm that your browser is secure by looking for a padlock icon or URL in the address bar.

Yes, you can make an online booking with Albro House Hotel 24/7. However, if you’re booking for the same night, please ensure your reservation is completed before midnight (12:00 AM).

At Albro House Hotel, our booking terms are clearly presented before you confirm your reservation. You can review the full details by visiting our General Terms of Sale.

At Albro House Hotel, we offer a cosy and traditional stay in a historic Grade II listed London townhouse. However, due to the nature of our charming building, there are a few facilities we are unable to provide:

No Lift / Elevator & No Wheelchair Access
As our building is a classic four-level townhouse, we do not have an elevator or wheelchair-accessible rooms. This is due to the structural limitations of our Grade II listed property. Like many traditional London homes, stairs are part of the experience — and a great way to stay active! Of course, our team is always happy to assist with carrying your luggage.

No On-site Restaurant or Bar
Being a small hotel with essential facilities, we do not have a restaurant or bar. However, you’ll find a fantastic selection of cafés, pubs, and restaurants just across the street and throughout the local area.

No Gym On-site
While we don’t have a gym, we’re only a 4-minute walk from the beautiful Hyde Park — perfect for running, walking, or yoga in the fresh air. There are also several gyms and fitness studios nearby. (See our “Facilities” page for more details.)

At Albro House Hotel, we focus on providing you with the essentials, allowing us to offer competitive pricing in this prestigious central location. Here’s what you won’t find in your room:

• No safe – However, should you wish to securely store any valuables, Reception offers a safe for your convenience.

• No toothbrush, toothpaste, slippers, or bathrobe – These items are not provided in-room, but you can easily find them within a 5-minute walk from the hotel.

• Iron, extra pillows, and blankets – Available upon request from Reception, should you need any additional comforts during your stay.

We strive to make your stay both comfortable and affordable while maintaining the charm of our central location.

Yes, all rooms at Albro House Hotel have windows, and they can be opened. However, the windows are restricted to ensure safety and comply with UK health and safety regulations, meaning they cannot be fully opened.

We do not offer interconnecting rooms, but if you are traveling with family or friends, please let us know in advance. While we cannot guarantee adjoining rooms, we will do our best to accommodate you as close to each other as possible. Please note that some room types may not be available on the same floor, as we typically have an average of only 3 rooms per floor.

Unfortunately, all of our triple rooms are designed with two beds: one double and one single, suitable for 2 parents and 1 child. If you’re three adults and need 3 separate beds, we recommend booking our Quadruple room instead.

Yes, we have rooms on every floor, including the Lower Ground or basement level, which is typical of most traditional London townhouses. Like many other properties on our street, this is a standard feature in the area.

This setup is quite common in London, particularly in the traditional areas, such as Paddington, where you’ll find many lower ground level apartments.

One of the benefits is that there are only a few stairs to reach this level. The Ground floor is just a few steps above street level, so the lower ground floor is not as deep as you might expect.

Rest assured, all our rooms—whether on the Lower Ground floor or any other level—meet the same high standards. Each room also has a window, ensuring a comfortable and bright stay.

Children under 2 years old are welcome to share the bed with their parents. For children over the age of 2, an additional bed must be booked, and a larger room may be required to accommodate this.

We can offer an extra mattress in some of our rooms for an additional charge. Please contact the hotel directly to check availability and pricing for this service.

Yes, we can provide a baby cot, subject to availability. The price is £15 per night. Kindly inform the hotel in advance of your arrival date to ensure availability.

Yes, we provide private taxi services to and from any airport. To receive a competitive quote for your airport pickup, please fill out the form below.
If you’d like to book a return journey from the hotel to the airport, we can also arrange that during your stay.